The LYNX Home Page includes a space for messages which indicate the health and status of the application. These messages let you know whether LYNX is connected to your local SIS (Student Information System) and what problems may be occurring.
System errors and warnings are also emailed to the LYNX Notification Email Recipients configured in LYNX Settings - General. LYNX sends emails once an hour until an issue is resolved.
Image: A healthy LYNX connection detecting changes in the SIS
The status of the LYNX connection is shown in a small label next to the words "System Health Monitor" and "System Setup". This status indicates whether the LYNX database on CollegeNET's cloud servers is communicating with the locally installed LYNX application and your SIS database. (Or in the case of a Workday SIS, communicating with the Workday API.)
LYNX updates this status every 60 seconds, but you can force it to refresh by clicking the circular "refresh" icon in the top right.
Even if the local application is connected, LYNX automatically disables data syncing or initialization processes if it detects an issue with the process. If you see this message, contact firstname.lastname@example.org to resolve it.